Hospitality & Food

Digital marketing for restaurants, cafes, and venues that fill seats.

Word-of-mouth fills tables on weekends. Digital fills them on Tuesdays. We build the systems that bring in new customers consistently — not just when things are already busy.

Why it matters

Instagram keeps your regulars engaged. Google brings new ones in.

When someone moves to a new suburb, has a birthday to plan, or wants to try somewhere new for dinner, they search Google. "Best Italian restaurant [suburb]", "function venue near me", "cafes open Sunday [area]" — these searches happen millions of times a day across Australia, and they have a commercial outcome attached. Whoever shows up first gets the enquiry.

The trap most hospitality businesses fall into is treating social media as a growth channel. It's not. Instagram is a retention tool — it keeps people who already know you coming back. SEO and Google Ads are acquisition tools — they bring in people who've never heard of you. Mid-week dead zones, shoulder season drops, and over-reliance on third-party delivery platforms are all symptoms of the same problem: not enough new customers finding you directly.

We've worked with restaurants, cafes, pubs, and function venues to fix that. The businesses that grow sustainably in hospitality are the ones making it easy for new customers to find them when they're actively looking — not just when they happen to scroll past a post.

30 days

to first results — Google Ads campaigns go live fast

0%

markup on your ad spend — you pay Google directly, always

Worth knowing

Mid-week is a digital problem, not a food problem.

Dead Tuesdays and quiet Mondays aren't about the quality of your food — they're about visibility. People looking for somewhere to eat on a slow night are on Google, not scrolling Instagram feeds. Show up there, and the booking is already more than halfway done.

Proof

Royal Hotel Capertee — visibility beyond the local crowd.

The Royal Hotel Capertee had a loyal local following but needed to reach travellers passing through and visitors from further afield. We built the digital presence that made them findable — a properly structured website, Google Business Profile optimisation, and content that puts them on the map for regional tourism searches. New bookings from people who'd never heard of Capertee.

See all our work

Ready to fill the slow days as well as the busy ones?

Get a free audit

How it works

Three steps to get moving.

  1. 01

    Audit

    We look at your current Google visibility, who's searching for venues like yours nearby, and what your competitors are doing right. A clear picture of the opportunity before any spend.

  2. 02

    Strategy

    A written scope with channels, targeting, budget, and what success looks like at 90 days. Seasonality and key dates built in. Approved by you before anything starts.

  3. 03

    Execute

    We build, launch, and tune — weekly on ads around key dates, monthly on SEO. One operator who scoped it with you does the work. Plain-English report every month.

Questions

Common questions from hospitality businesses.

How do I get more bookings from Google?
Google Business Profile is the most immediate lever — it shows your hours, booking link, photos, and reviews directly in search results. Paid Google Ads targeting "[restaurant type] near me" searches also converts well for hospitality businesses.
Is Instagram better than SEO for restaurants?
They serve different functions. Instagram keeps you front of mind with existing followers. SEO and Google Ads capture people actively searching for somewhere to eat — higher purchase intent. Most venues need both, but organic search delivers a lower cost per booking over time.
How do I compete with larger venues online?
Specificity. Large venues target broad terms. A focused SEO strategy around your neighbourhood, cuisine type, and occasion — "birthday dinner Newtown" or "waterfront lunch Brisbane" — lets you rank on terms larger venues don't compete for.
Does Google Ads work for restaurants and cafes?
Google Ads works well for venues with a clear occasion angle — functions, private dining, special events, and cuisine-specific searches. It works less well for general "cafe near me" without a strong differentiator. We assess viability before recommending it.
How long does it take to see results from digital marketing for my venue?
Google Ads delivers traffic from launch day. SEO typically shows meaningful improvement in 3–5 months for local hospitality terms. Google Business Profile updates — photos, posts, review responses — can improve ranking within weeks.

Ready to grow? Let's start.

Tell us what you're trying to move. We'll come back with a scope and a price by the next business day.